About UsersLoop

We're on a mission to transform how product teams collect, organize, and act on customer feedback to build better products.

Our Mission

Empowering product teams to make data-driven decisions with customer feedback.

At UsersLoop, we believe that the best products are built when teams truly understand their users. We've created a comprehensive platform that bridges the gap between customer feedback and product development, making it easier than ever to turn user insights into actionable improvements.

Our platform combines powerful feedback collection tools, intelligent organization features, and seamless integration capabilities to help you build products that your users love.

Customer-Centric Approach

We put your customers at the center of your product development process, ensuring every decision is informed by real user feedback.

Data-Driven Insights

Transform raw feedback into actionable insights with our AI-powered analysis and reporting tools.

500+
Product Teams
50K+
Feedback Items
95%
Customer Satisfaction
24/7
Support

Our Values

The principles that guide everything we do

Customer First

We believe that understanding and serving your customers is the key to building successful products.

Innovation

We continuously innovate to provide cutting-edge tools that help you stay ahead of the competition.

Trust & Security

Your data security and privacy are our top priorities. We maintain the highest standards of protection.

Our Team

Meet the passionate people behind UsersLoop

Mark Walker

CEO & Founder

Entrepreneur & Web Developer, founder of a growing selection of SaaS products

Michael Nordstrom

Product Manager

Managing, planning and supporting dozens of SaaS products over 15 years.

Gemma Purnell

Sales & Marketing

Award winning digital marketing expert, strategist & consultant.